Sometimes users might have trouble in setting up your router or logging in or some or the other problem. Some of the common problems are mentioned here with their solutions. Carefully read the problem and their solutions. It will help you out, when users say that you’re BrosTrend AC1200 not working or there is no internet connection so the troubleshooting guide is mentioned below.
Placement of the Extender
Please ensure that your extender is connected properly with the router, either with an Ethernet cable or by the wireless process. Even check that the extender is in the range with the router, not too far not too close from the router. If the extender is placed too far from the router it might not connect as the signals get weakened by the obstructions such as wall, or reflective objects such as glass. Do not place your extender near any other electric device such as microwave or landline. No connectivity is shown by the red LED light on your extender. The second issues faced is that is while using the web browser.
How to use the web browser
Please be very particular while entering the web address for logging in as there are many fake websites demanding your information which could be personal or even as for money. The proper website name for the BrosTrend extender is re.brostrend.com.
Firmware update
After you have done the BrosTrend WiFi Extender Setup, Sometimes due to firmware is not updated so the extender does not work properly. If your firmware is not updated it might not connect to internet, so it is important to update the firmware. Follow the step to update the firmware;
- After the router and the extender are connected to each other, connect your mobile or computer to the WiFi network.
- With the help of your connected device, open your web browser and in the search bar type, BrosTrend firmware update.
- Open on the first which would be from the official site of the BrosTrend.
- Click on WiFi extenders.
- Select your extender and download the file.
- On a new tab, open re.brostrend.com and Press on Enter.
- Login interface appears, enter your credentials such as user name and password.
- Then go to setting and scroll down, go to the firmware option.
- Over there paste the downloaded file and click on the firmware tab on install.
After the installation is completed you can check all the new features of the extender.
Reset and Reboot
Sometimes just reset or rebooting the extender can help in solving the problem.
Reboot
- Unplug your extender from the socket.
- Wait for two minutes and again plug in your extender in the socket.
- Power on the extender and connect it to router.
Reset
- You need to locate the reset button on the back of the extender.
- With the help of a pin or any such kind of object, press and hold the reset button.
- Wait until all the LED light blink once and then leave the reset button.
- Now, again connect your extender with the router.
- By first pressing the WPS button on the router and within two minutes pressing it on the extender.
- The LED will start blinking on the extender and it will automatically connect your extender to the router.
The Conclusion
So, here was your troubleshooting guide having the main and common problems faced by the user. We hope all your problems were solved after reading this.